Blackhawk Ops isn't traditional property management. We optimize the digital layer of luxury short-term rentals — from website and platform presence to dynamic pricing, concierge, and CRM — so your property earns what it's actually worth.
We don't clean, we don't turn keys, we don't handle maintenance. We optimize the layers your on-the-ground team can't — the digital ones that drive bookings.
Direct-booking website builds, SEO, and social media strategy that make your property discoverable outside the platforms.
Airbnb, VRBO, and Booking.com listing overhauls — photography direction, copy, tags, and ranking positioning.
Data-driven pricing that flexes to demand, season, comp set, and lead time — capturing revenue you're leaving on the table.
White-glove guest curation — private chefs, transport, experiences, and pre-arrival requests handled discreetly.
Guest database management and repeat-booking systems that turn one-time renters into long-term relationships.
The property is your asset. The turn team keeps it running. We handle the layer that decides how much it actually earns.
Every property gets a live command center — the same operational dashboard we use to drive results, shared directly with you.
We assess the property, review current listings, pricing, and digital presence, and identify the revenue leak.
Website, listing rebuilds, pricing engine, CRM setup, and concierge partnerships all deployed together.
We manage the digital layer daily. You receive live dashboards and a monthly performance briefing.
Your property earns closer to its ceiling — without you managing the digital layer.
No monthly retainers. No minimums. No consulting fees. Our incentive is your outcome — because we only take a cut of the revenue we generate.
We're compensated on two revenue streams we directly influence: direct bookings we generate through your website and social channels, and last-minute (T-30 day) bookings we fill through pricing optimization and platform tuning.
"Our direct bookings went from single digits to nearly 40% of revenue in eight months. The site they built pays for itself every month it exists."
"We were leaving money on the table with a static rate card. The pricing engine alone lifted our ADR meaningfully within one season."
"They only get paid when they perform. That alone tells you what kind of partner they are. Zero pressure, zero fluff, just results."
A short conversation and a property audit are free. If we find room, we'll show you the number. If we don't, you'll know that too.